Each seller on our platform is assessed by our services to ensure that he meets the high-quality standards regarding its supply processes. This guarantees that all available components on the platform are authentic. Because we want to create a community of OEMs and EMSs, trust is our first focus.
How does the payment process go?
AIRENC has chosen Stripe as its partner to carry out all transactions. Stripe is recognized as the market leader in B2B transactions and ensures their security.
How are my components delivered?
The incoterm is by default Ex-Work. It is therefore the buyer's responsibility to pick up the purchases at the location indicated on the order and invoice.
What happens if anything goes wrong?
You have 15 days from the moment you get the components to make a claim. Once your request is approved, AIRENC will proceed to refund the amount under the payment method used by the client. Components then have to be sent back to the seller at your charge.